Customer Support

MTC PMP includes technical support for all of our products. Our technical support services are staffed by highly qualified technical support engineers ready to solve your installation, usage, and maintenance issues. Please direct your questions according the area of service as follows:

Outside Bay Area Users

The 109 cities and counties of Bay Area users will get unlimited technical support. Other users subscribed to the StreetSaver Online software will be entitled to up to two (2) hours of free hotline support by MTC's hotline consultant. Jurisdictions may obtain assistance for the following:

- Installation/setup of StreetSaver Online and service releases
- General assistance (as reasonable) in utilizing the StreetSaver software.

For hotline support beyond two hours and any additional questions relating to general usage of the software and training, users can sign up for a Software Services Plan.

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