Contact Us

Bay Area Users

MTC PMP Coordinators provide free unlimited hotline support for jurisdictions located in the Bay Area. If you have questions about system set-ups or running your software, guidance on PMP concepts and development, staff support for coordination of work efforts, or site visits for system help, contact your coordinators.

Outside Bay Area Users

Organizations outside the Bay Area that purchased the MTC StreetSaver v.8 software will be provided with up to two (2) hours of free hotline support by MTC's current Hotline consultant, Nichols Consulting Engineers (NCE). Jurisdictions may obtain assistance for the following:

1. Installation/Setup of Version 8.0 and Service Releases
2. Database Conversion from prior versions of the MTC PMP software
3. General assistance (as reasonable) in utilizing the PMP

For hotline support beyond 2 hours and any additional questions relating to general usage of the software, Outside Bay Area users have the following options:

1. Enter into a separate annual "Maintenance Agreement" with NCE. Please contact NCE regarding terms and conditions.
2. Obtain hotline support with another consultant of their choice. ( List of consultants who have experienced working with MTC PMP software.)

Please contact any MTC coordinators if you have any questions regarding the conditions stated above.

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Feedback Form

Please let us know what you think. We want your questions, comments and suggestions. Your feedback will be sent to MTC at pavement@mtc.ca.gov.

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